Registration & Agency Fees

Helpful HomeSupporters are self-employed, and we act as an introductory agency. We believe in fair pay for great work, which means your HomeSupporter receives the full benefit of what you pay them, while we simply charge a clear, straightforward monthly on-going Agency Introductory Fee.

Getting started is easy:

When you first register with us, we will discuss your individual requirements, including the approx. number of hours you would like a HomeSupporter to provide each week.

• We charge a one-off Registration Fee* of £75.00+VAT (which includes your first month’s Agency Introduction Fee)
• Ongoing monthly Agency Introduction Fee of just 10%+VAT, based on what you pay your HomeSupporter

Your HomeSupporter will log their hours and submit their invoice directly to you for payment. You can agree a payment schedule that suits you both – daily, weekly, or monthly.

The Agency Introduction Fee will be invoiced separately to you through our accounting system, Xero. We will send you a link to set up a Direct Debit which is a requirement of registration.

*We only charge our Registration Fee when we have a HomeSupporter profile to send you.

Pay Rates

Day Support
From £18.00 gross per hour, plus a 10%+VAT Agency Introduction Fee (minimum 2 hours)

Overnight Support (10-hour stay)
From £85.00 gross per night, plus a 10%+VAT Agency Introduction Fee

Overnight Support (12-hour stay)
From £115.00 gross per night, plus a 10%+VAT Agency Introduction Fee

Bespoke Service: If you have a more specific set of requirements, for example, needing help on a certain day of the week or a certain type of person, we offer a bespoke search.

To advertise for a HomeSupporter who matches your request we charge a Registration Fee of £200.00+VAT. Once a HomeSupporter is found, the on-going Agency Introduction Fee is as the same as our standard fee structure (10%+VAT).

Helpful HomeSupporters are usually, students, working professionals or recently retired people who are practical, reliable, kind and caring people. HomeSupporters believe in keeping people connected to their community, supporting independence and making sure individuals can continue living safely and happily in their own homes. They are interviewed and fully vetted by the Helpful HomeSupport team before they are introduced to you.

Our sister company Share and Care Homeshare has spent the past 20 years working at the heart of the community and across the UK and has seen just how powerful the right kind of home support can be. This new service has been created to sit alongside Share and Care Homeshare, to help householders who need an additional level of in-home support, or those who do not want someone living in or do not have a spare bedroom for a home sharer.