Previous support experience can be helpful but it is not a requirement of the role. However, practical skills such as being able to cook, clean, help with admin, simple IT and tech are important.

As a self-employed worker, you can decide your own working hours. We ask Clients to book a minimum of 2-hours per visit. Some HomeSupporters just provide a few hours of help each week, while others offer regular daily support depending on their availability and Client needs. 

Yes. However, actual hours and frequency of visits need to be agreed directly with the Client. It is also possible to work for more than one Client at a time. 

Yes, you are required to have Public Liability Insurance. A copy of this will need to be shared with the Agency during the vetting process.

A driving licence and access to a vehicle can be helpful for shopping trips, errands or accompanying clients to appointments but is not essential unless it is a requirement of the role. 

Once you have submitted an Application Form we will contact you. If we think you are suitable we will then offer you an interview with one of the team at Helpful HomeSupport. Following interview we will ask you to complete our Vetting Form. Once we have completed our vetting we will introduce you to Client who may be a match. If you and the Client agree to go ahead – usually following an interview with the Client – you must notify the Agency.

If the Client wants us to try and find someone to cover your holiday or long-term sickness we ask that the Client contacts the Agency to discuss and request this. If we have an available HomeSupporter we will introduce them to the Client but cannot make any guarantees.

Yes; we will send your profile to a Client we think you are able to support and invite them to contact you. It is up to you to accept or decline any offer, and agree your working days/hours directly with the Client.

At present we cover London Zones 1,2,3 and 4